Return & Refund Policy

Toronto Funeral Flowers considers every order a test of our quality. Our goal is to exceed the expectations of our customers by never allowing them to be unsatisfied. Should you ever be dissatisfied with either our product or service, please contact our Customer Service Team at (800)-747-2439 or at orders@torontofuneralflowers.com within 7 Day  from time of purchase, and we will make every attempt to ensure your satisfaction. Each situation brought to the attention of our Customer Service Team will be handled on a case-by-case basis. 

We deliver anywhere in the US and Canada - Have questions? Call us toll free: 1-877-476-1121
1. We can deliver your orders on the same day provided that your orders are placed before 2PM on the recipient's time zone.
2. We can deliver your orders on any forward date you specify.
3. We can deliver your orders on the exact time you specify as long you make arrangements with us over the phone.
Otherwise, we guarantee same-day or next-day deliveries during business hours.

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